Errors and omissions may occur, and prices are subject to change without notice. Any changes to an order (by phone) after receipt at our factory must be confirmed in writing or by fax before production begins. Favors Are Us reserves the right to make changes or modifications to this website or to any of the terms, conditions, features, products, disclaimers and policies referenced herein. It also reserves the right to add or remove any portion of the site, including any portion of these terms and conditions, at any time, in its sole discretion and without notice. All such changes shall be effective immediately upon posting.

          Due to the inherent properties of ceramics and glassware produced by foreign manufacturers, there may be small imperfections or irregularities which should not be perceived as defects. Variations in materials, heat treat temperatures and color pigments may result in variations in glaze and imprint colors. These variations must be considered acceptable.

           Cancellations, order changes or corrections on orders will NOT be accepted once production has started. Please review all communications and proofs carefully. Custom imprinted items ARE NOT RETURNABLE OR REFUNDABLE. If Favors Are Us is in error on your order we will reprint and ship your order at no cost to you. Favors Are Us is not responsible for any consequential damages as result of an error.

           Published pricing includes one standard imprint color, on one side. Metallic gold and metallic silver are not standard colors and incur additional cost. All orders will be charged a $30.00 artwork and screen charge in addition to the stated item cost. This charge includes 15 minutes of set-up time for each order. Orders requiring additional art time will be charged at a rate of $10.00 per ten minute increment. Orders requiring more than one color imprinting, or two-sided imprints will incur additional cost.

           Online Via Our Request Form: Please supply ALL information requested on our quote form. See Payment Options below for more information. No payment is required at time of quote. Favors Are Us will contact you directly by E-Mail or phone for further information and to provide pricing. Click the "Get Quote" button at the end of our form to send your request via the internet.

              Request by Fax or Mail: Our form is available for download as either a PDF file or Microsoft Word File.

                                 PDF Fax Quote Form               Microsoft Word Fax Quote Form

Print and supply ALL information requested on our request quote form.
Fax: 716-648-7471       Mailing Address: 5783 Camp Road, Hamburg, New York 14075

Favors Are Us accepts:

Visa MasterCard Paypal

Money Order Personal Check Bank Check

           Favors Are Us will contact you directly, by phone, with a total cost for your order. We will take your credit card information at that time. If Paying via Payapl we will issue a paypal invoice at that that time. If Paying by money order, please submit this amount in the form of a bank or postal money order via US Mail at that time. Payments remitted by personal or company check must include a daytime phone number.

           New York State residents will be charged 8.75% sales tax. If you are exempt from paying sales tax please provide a copy of your tax exempt certificate. No sales tax will be added to shipments outside New York State.
Tax is charged on an entire order including amounts charged for shipping and handling.

           Standard Production: Finished products will ship within seven to ten business days from date of artwork approval, provided the item is in stock.

          Rush Production: If you need our products in a hurry please call us. We will do our best to help meet your needs as rush production is available in most cases. Rush charges apply for orders needed in less than seven business days. Favors Are Us will contact you regarding cost. Rush orders require standard artwork, and are limited to in-stock items.

           Shipping Quantities: Favors Are Us will ship the exact quantity you specify on your order form. Please take this into consideration when determining quantity needed.

           Shipping Costs: Include insurance fees as specified by the carrier. A packaging and handling charge will be added to all orders. Products will be shipped from our factory via the best available carrier and route. Standard shipping of orders is by UPS Ground service. However, shipping method and carrier will be determined based on the weight of your order and required delivery date.

          Favors Are Us makes every attempt to accurately estimate your shipping cost at the time of your order. The customer is responsible for ACTUAL shipping costs as determined by the carrier. Favors Are Us is not responsible for delays in shipping of orders which have left our factory. Merchandise damaged in transit will be replaced.

     Shipping of international orders will be quoted on a per order basis. The customer is responsible for all export documentation and applicable fees. Drop shipping is also available. Contact Favors Are Us for details.

           All orders will be charged a $30.00 artwork and screen charge. This charge includes 15 minutes of set-up time for your order. Orders requiring additional art time will be charged at a rate of $10.00 per ten minute increment.

          Standard Artwork: Includes your choice of one piece of artwork from our on-line catalog, combined with your choice of wording in one standard font. Favors Are Us will lay out your artwork and text to work within the print area of your chosen item. If you have specific requirements regarding the layout of your artwork please let us know in the "Special Instructions" sections of the order form.

          Supplied Artwork: All orders will be charged a $30.00 artwork and screen charge. This charge includes 15 minutes of set-up time for your order. Orders requiring additional art time will be charged at a rate of $10.00 per ten minute increment. Favors Are Us can imprint your supplied artwork if provided as a laser print hard copy or as electronic artwork that meets the specifications below.

           Laser Print Hard-Copy: Image must be solid black and white, with clear, crisp lines and edges. No gradations or screened tints will be accepted. Image must require NO touch-up to be used. Submit your hard-copy artwork by US Mail or carrier of your choice. Send your artwork flat. Do not fold. We recommend protecting your print by layering it between two pieces of stiff cardboard. Faxes are not acceptable as supplied artwork.

           Electronic Artwork: Files under 2 MB in size should be sent by E-Mail to info.fav@favorsareus.com. They can also be submitted by using the uploader on our Quote form. Files over 3 MB in size should be sent by US Mail or carrier of your choice to: Favors Are Us 5783 Camp Road Hamburg, NY 14075

                    When sending artwork by E-Mail or disk please include:

• Name and Address
• Phone and Fax Numbers
• E-Mail Address
• Name and Version of the Art Software Used
• Computer Platform - MAC or PC
• A Brief Description of your Artwork
• A Hard Copy Print of the Artwork

** Please Fax a printed copy if you Send Art via E-mail**

We accept the following formats: Adobe Illustrator - Version 10.0 or Lower Adobe Photoshop - Version 7.0 or Lower Adobe Acrobat PDF Quark Xpress - version 4.1 or lower

We accept the following media: Hybrid CD 3.5" Floppy 100mb Zip

          We strongly recommend that all fonts be saved as outlines or paths to ensure you get correct fonts and placement. If you do not have this option you MUST send MAC format screen and printer fonts with your art files. We recommend your artwork be saved at a minimum 600 dpi resolution. Supplied artwork requiring more than one color imprinting must be color separated. Please provide separated artwork in black and white and include a color hard copy with your file.

           Custom Artwork: Favors Are Us has an extensive library of standard artwork. If this library does not meet your needs we can custom design your artwork. Art and design services will be billed at a rate of $10.00 per ten minute increment.

          Standard artwork and screen charge includes the cost of one proof. Please specify how you would like to receive your proof in the "Send Proof Via" section of the order form. Orders requiring additional proofs will be charged a $7.50 fee per proof, after the first proof. Standard production time is eight business days from the time we receive your approval.

          Please see our "Imprint Colors" page for samples of available colors. Colors shown on our "Imprint Colors" page are a general representation ONLY. Computer monitors do not display accurate color. Accurate color CANNOT be guaranteed based on these swatches. If exact color is an issue please contact us regarding delivery of an imprinted color sample. Imprint ceramics and glassware are dishwasher safe. However we recommend that items using metallic gold or metallic silver be hand washed. Metallic gold and metallic silver are NOT microwave safe. Metallic gold and metallic silver are NOT standard colors and incur additional charges. Types of materials, heat treatment and color pigments may result in variations of imprint colors. These variations must be considered acceptable. A registration variance of +/- 1/32" may occur with multiple color imprinting. This variance must be considered acceptable. Multiple color imprinting varies for each item. Please call or E-Mail for specific details.

           Exact duplicate reorders placed within 30 days of original order will not be charged a $30.00 screen/art charge. Exact imprint color and product cannot be guaranteed on repeat orders.

           All prices and production information are based on in-stock availability. Favors Are Us reserves the right to substitute comparable items to complete an order. Customers will be notified if such substitution is necessary. Production time may vary, dependent on in-stock availability of an item. We will make every attempt to complete your order in compliance with our standard policy. However, Favors Are Us cannot be held responsible for industry-wide stock shortages or delays in stock shipments.

           General: Favors Are Us would be happy to send you an unprinted sample of any in-stock item. A $4.00 shipping charge applies for each sample item. Generic imprinted samples are also available. It is NOT possible to specify colors, images, names or print styles for any imprinted sample. A $4.00 shipping charge applies for each sample item.

           Pre-Production: If exact color, placement and imprinting are essential for your order we recommend a
pre-production proof. These are available for $45.00 per item.

           Favors Are Us assumes that supplied artwork submitted for reproduction is submitted in full compliance with laws governing copyright and trademarks. When placing orders purchasers agree not to hold Favors Are Us responsible or any damages, costs and/or expenses arising under these laws as a result of our use of artwork.

           Favors Are Us may provide links to Web sites operated by other entities as a convenience to you and for informational purposes unrelated to Favors Are Us. If you use any such link, you acknowledge that you will be leaving this site to visit another. If you decide to visit any linked site, you do so at your own risk. Favors Are Us expressly disclaims any responsibility, liability, warranty or representation regarding any linked site or the information, materials, content, products or services contained in or provided by such site. Moreover, providing such a link in no way implies that Favors Are Us endorses or adopts any information, articles, products, services, or other materials appearing on or provided by the linked site, and Favors Are Us expressly disclaims any such endorsement.